Project & Programme Management01/01/2023

Project Management; Programme Management; Project Audits and Post Implementation Audits;


Programme Management is defined as the management of a portfolio of individual business projects, sub-projects, work-streams or initiatives. MIA Consulting has experienced Programme Managers that have delivered many complex Business Change Programmes and ERP implementations.


In order to maximise effectiveness and realize the true benefits anticipated there is a need for an activity that co-ordinates the tasks and deliverables of individual projects or work-streams within a Business Change Programme. Within this activity particular attention is paid to ensuring that risks, issues, quality and performance are managed and aligned to the overall corporate objectives in a cohesive manner.


The Programme Manager is the key day-to-day management role for the Programme. The Programme Manager advises, analyses and applies management techniques to the resolution of problems and the progression of plans. In this capacity, the Programme Manager owns the integration plan, which is a consolidation of each project’s plan, including dependencies.


The objectives of the Programme Management function are: –


  • To establish the Programme’s governance, KPIs, reporting framework
  • To monitor the efforts of the various sub-project managers, business project managers and supplier project managers in order to deliver the program to plan and budget
  • Enable the programme benefits to be realised, including managing overall budget ensuring that costs are monitored
  • To provide objective balanced advice to the Sponsor and Steering Group
  • To assist the Sponsor and Steering Group in resolving issues and inter and intra Programme conflicts
  • To provide overall QA for the Programme
  • To assist the Programme to manage risk and change effectively
  • To design and develop the communication plan
  • To head the Change Management stream

A Programme Manager plays a strategic and critical part in any company which has multiple projects happening at any one time particularly where one or more of those projects are multi-streamed and or where the various business projects conflict. The main responsibility of a Programme Manager is to Co-ordinate the overall delivery of projects and act as a key escalation point.


The following diagram shows how the escalation process works, and shows how the role of the Programme Manager fits within the overall Project Lifecycle: